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Old 04-02-2010, 11:01 AM   #1
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DSi won't turn on; Blue light is on, screen stay black

Hi,
Just got a used DSi on eBay. After I fully charged it, I tried to turn it on, but it would do nothing. The blue power light is on, but the screen is still black. No sound, no image. I tried with a game, with no game, with a SD card, plugged to the AC, unplugged, removed and put back the battery, still nothing.

Is there anything I can do before asking for a refund ?

Thanks.
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Old 04-02-2010, 02:18 PM   #2
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hmmm you might want to talk with our resident Genius Princess Elle. She is a whiz when it comes to these hardware issues.
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Old 04-02-2010, 03:44 PM   #3
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How can I contact her ? I can't seem to find the Send Private Message option on this forum.
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Old 04-02-2010, 07:20 PM   #4
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Old 04-02-2010, 09:36 PM   #5
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Does it flash at all when you first turn it on? And is the warranty sticker off?
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Old 04-02-2010, 11:11 PM   #6
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There's no flash, no sound, nothing. The power light turns to blue, but there's nothing else. And if by warranty sticker you mean the serial number, yes, it's still there. I think the previous owner opened the case, so I'm not sure if there's still any warranty on the console.
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Old 04-02-2010, 11:32 PM   #7
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Originally Posted by MoueTTTe View Post
There's no flash, no sound, nothing. The power light turns to blue, but there's nothing else. And if by warranty sticker you mean the serial number, yes, it's still there. I think the previous owner opened the case, so I'm not sure if there's still any warranty on the console.
Well, maybe the previous owner had a defective DSi screen and replaced it with the broken one, or he was also having this issue. If you know how to open it, the only think I can think of is to make sure the screen is plugged in and placed on the screen plate, if it is plugged in, I would suggest unplugging it from both the screen and the motherboard for like 5 minutes. There might be a little bit of tape on the back of the screen, just gently peel it off and it will reveal a little plug.

Another possibility is he was careless while attempting to flash the DSi and blew the Flash out.

If you could provide greater detail, it might help find out the issue.
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Old 04-03-2010, 01:52 AM   #8
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Your DSi screen is probably just defective or broken. Give your DSi back and demand candy. xD
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Old 04-03-2010, 09:31 AM   #9
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I just took apart the DSi. The connections were ok, so I guess it's now time for a refund !

Thank you all for your advice !
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Old 04-03-2010, 02:10 PM   #10
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Quote:
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I just took apart the DSi. The connections were ok, so I guess it's now time for a refund !

Thank you all for your advice !
Have you unplugged the screen?
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